How to nurture a community of online learners

Community.....

Community…..” flickr photo by Kamaljith shared under a Creative Commons (BY) license

I’ve been involved in open learning for several years now. It started almost by accident, when some guy called Dave ran a crazy learning experience that we called rhizo14, carried on serendipitously into a sister experience called CLMOOC, and gradually became a part of my daily ritual as I started participating in Daily Creates. Much of what happens in these open, online experiences can appear to be random and unstructured, but beneath and behind them is a set of core principles and values and a tried and tested design. Those can be broadly summed up as belonging to an educational framework called connected learning. That’s helped me to learn some tricks to help all of us (staff and students) to teach and learn online. They’re at the end of this post, for those wanting to skip straight to the punchline.

Connected learning is a work in progress. It begins from an (intuitively plausible, I think) set of beliefs in the value of learning that is interest-driven, peer-supported and academically relevant, and harnesses the power of social media in order to make these types of learning better integrated into learners’ lives while attempting to make it accessible to anyone who wants to participate (equity is a core value). As such, it is platform and technology agnostic, although the values of open education are central to what practitioners do.

At the heart of connected learning is the thought that we live, nowadays, in a participatory culture. Sometimes people describe this as “Web 2.0”, but participatory culture is actually a richer concept than that. Henry Jenkins contrasts the concept of “interactivity”, which he describes as a relationship between a customer and a software company and a property of some social media platforms, and “participation” which is a relationship between people (which can be facilitated by use of social media). This means that we can’t take student engagement for granted, we have to explicitly design it into our courses. For those familiar with the terminology, I might use this distinction to explain the differences between xMOOCs and cMOOCs. I say this to note a difference, and not to imply that cMOOCs are always superior – knowledge acquisition and participation in learning are not, imo, contradictory concepts – each has its place. Anna Sfard makes this point better than I could.

To an outsider, learning in the open can look unstructured and random, and those new to this type of learning and teaching can feel overwhelmed, out of their depth, unsure of their own abilities, frustrated, scared or even angry. This goes for both learners (often called participants) and educators (often called facilitators). This is why it is so important to design these experiences carefully, and to think carefully about the types of support that can be provided. I think, in the interesting times that lie ahead of us, we are all going to need all the support we can get – both to keep ourselves going, and to help our learners. Teaching and learning online can be an isolated experience, as those of us who do it know only too well.

So how can all of this help us now? First of all I should stress that I’m not suggesting that everybody immediately abandons whatever they are doing and redesign their courses so that they are connected learning experiences – I’m not trying to make more work for anyone. What I am going to tell you about is some tried and tested strategies that have helped the community that I am a part of to emerge and continue. I’m not pretending to have invented any of these strategies either – just to have used or experienced them for myself.

  • Remember that your learners will be in many different time zones, some of which will have better connectivity than others. People who can’t participate are likely to feel very left out and uncared for. Think about asynchronous activities as well as synchronous ones.
  • Some learners will have state of the art technology, others … won’t. Think about designing activities/resources that can load on different devices.
  • Realise that there is no such thing as a digital native: some (staff and students) will find it easy to adapt to this new way of teaching and learning others … won’t. We can’t predict who will and won’t adapt. Think about how to support staff and students who just can’t work out how to log in/submit/engage.
  • Don’t rely on one platform or one mode of delivery. Systems could be overloaded, or not available for a particular device, or not available in a geographical area (YouTube content, for example, can be restricted by geographical area). Yes, this could mean duplicating important content/messages in order to ensure that everyone who needs can access them.
  • Don’t force anyone to use a particular platform (other than official, institutionally supported ones). Your students might well have ethical objections to using a particular one. Respect those. Never require anyone to sign up to a (non-institutionally supported/“official”) platform in order to participate. Data rights are human rights.
  • Tap into the altruism of others. Nurture a community that helps each other (both staff and students). Model this yourself, watch for others doing it and publicly thank them. Think about the types of roles that might be needed to build a learning community: as well as you (the teacher), you might look for particularly active and/or knowledgeable students to become mentors.
  • Structure informal activities that people can engage in if they want. These don’t have to take a lot of time to design – you might ask students to share something unique about where they are living, to tell others about their hobbies, pets, or family. You could ask them to do this by sharing a small image, a link to a website, or a forum post. These help participants to feel that they belong and can build a sense of community over time.

And, finally, reach out to others around you. Use your networks and don’t be afraid of saying that you are finding something hard. My initial experiences of all of this was a baptism of fire. Those who watch me nowadays often think that I always find it easy to participate, and have always found it easy, but that’s not true. In fact, I nearly dropped out of an early connected learning experience (CLMOOC 2015) because I was feeling lost, confused and overwhelmed. What happened next was, I realise, due to the carefully designed support structure that was in place. I shouted out into the void and someone answered. The rest, as they say, is history.

This post was originally published on my personal blog

Open for Access

It’s approaching the end of the month and my curation of the Open Scotland account. There’s so much I planned to write but find myself running out of time. Before I go, let’s return to the Scottish Open Education Declaration. The declaration recognised the potential of open education to “expand access to education, widen participation, create new opportunities for the next generation of teachers and learners and prepare them to become fully engaged digital citizens”. This is where I see my own open practice situated so let me tell you a little about how I use OER in widening access.

The Open University has an open admissions policy, which means students don’t need to have prior educational qualifications to study for a degree with us. This was pretty radical in 1969 and I’d argue still a powerful counter to prevailing neoliberal narratives about ‘standards’. Our university is explicit about its social justice mission to make education accessible to all. To help fulfil this, we make a percentage of all our content available for free on OpenLearn. OpenLearn allows us to engage with learners who may be very distant from higher education. It means we can begin where they are at, with the subject that interests them, at the level they are ready to learn and at their own pace. But OpenLearn is a beast – after 14 years and thousands of OER, from one minute videos to 100 hour courses, the choices can be overwhelming. Where to begin?

Over the years the OU in Scotland has developed a model called open learning champions. We have worked collaboratively with community and third sector organisations to develop a network of ‘champions’ who can support potential learners to access online learning, develop confidence and build digital skills. How they do that depends on their role and the relationship they have with learners. Some will get learners started and leave them to explore for themselves, others will provide 1:1 support to undertake a course, some champions have taken an OER and run it offline with a group of learners or used a blended approach with some online learning and some group work. We have also worked with third sector organisations to co-create OER with learners, using our OpenLearn Create platform.

“Most of my learners don’t have a computer or a laptop at home, so they use a tablet or a public library. That digital divide means they need support to get started, but once they get to a certain level OpenLearn is something fun and engaging that helps increase their digital skills but not in a boring IT class. Doing a wee thing in a subject that interests you makes you more comfortable in the digital space.” community engagement worker / open learning champion

The model has evolved as champions tell us how they use OER and then we incorporate the case studies into our workshops for new champions. We currently have just over 300 champions working with learners who are disabled, care experienced, refugees or asylum seekers, carers, adult returners… groups that may not otherwise have engaged with us but have existing relationships with our champions.

“As we go through the course, we identify what people are interested in and explore resources on OpenLearn, making sure it’s at the right level and length for the learner. Delivering the course this way encourages peer support and fosters relationships. The group gives them confidence, builds resilience and provides a supportive environment.” carer development worker / open learning champion

To support people on their learning journey, we’ve developed Open Pathways, a guide for navigating OpenLearn, OpenLearn Create and FutureLearn platforms that enables learners to plan their online learning and into formal study if that’s where it takes them. Our open entry policy makes the OU an attractive option for people who left school early or have been out of education for a while. The flip side of this is retention, which is a bigger issue for us than other universities, so a core aim of our access work is to set people up for success. Open Pathways enables them to practice self-directed learning with lower stakes, building their study skills and confidence so they are ready to succeed in higher education.

This isn’t all about the OU. We know that other institutions in Scotland are using OER to support their access and participation activity, and I had hoped to chat to colleagues in the sector to share some of their innovative practice but just haven’t managed it this month. I’m aware that Fife College uses OER to ‘keep students warm’ between their enthusiasm at registration and their course start date. The University of Edinburgh uses OER as part of their community outreach. If you or your institution are using OER for access and outreach, I’d love to here about it. Let’s continue the conversation on Twitter.

@Gill_ie

Gill Ryan

Access, Participation and Success

Open University in Scotland

gill.ryan@open.ac.uk

 

Open for Scots

It’s not often that OER make the news but in December the Open University in Scotland’s new Scots language and culture course made a bit of a splash. I spoke to the OU’s Sylvia Warnecke, who led production of the OER, about interview requests, open archives, and creating a new pedagogy for a non-standard language.

Scots Language and Culture sits on OpenLearn Create – the OU’s most open platform, which makes course building tools available for free to anyone interested in creating, reusing or remixing content. We also use it for co-producing resources with partner organisations, which is what Sylvia did, rather than placing the course on OpenLearn, which houses only OU-generated OER.

“We had to develop a whole new pedagogy for learning Scots as it is not a codified language. There are no agreed standards for written Scots and the language has many regional variations in addition to 10 main dialect areas. We approached teaching Scots in the way a child learns a language, through immersion, mainly by listening. To do this, we had to have a new feature added to OpenLearn Create to enable people to listen to authentic Scots, then record themselves speaking and play it back so they can hear if their pronunciation sounds right.”

The project originated in 2016 following the Scottish Government’s launch of the Scots Language Policy, but it has been a long time evolving into its current form. It was produced in partnership with Education Scotland and was very much a community effort. Many Scots linguists, speakers and authors gave their time to the project, writing content and providing audio material. It also drew on content from archives and other online resources that have been made available with an open licence, such as the Dictionary of the Scots Language and the Scots Syntax Atlas.

Since Part 1 was launched in December (Part 2 was released this week) the course has been accessed by more than 8000 learners, making it one of the most successful on OpenLearn Create to date. Was Sylvia expecting the course to be so popular?

“We knew there was an interest but we’ve been taken aback by the overwhelming response from the public and the media. It was strange to be fielding requests for interviews with newspapers and radio. One of the questions I got asked was “why did it take a German lassie to make this happen?” I think it’s because I had no preconceptions about Scots, I just approached it as a linguist and could compare it to Swiss German, another non-standard language which is fully recognised in Switzerland. So many people have fed back to us what it means to them to have the validation that the way they speak is a real language and not ‘bad English’ like they were told at school. They are proud to be recognised as bilingual.”

Sylvia reckons social media has helped change attitudes to using Scots, reaching younger audiences and people with Scottish roots around the world. The Duo Lingo app’s recently launched Gaidhlig course has also been hugely popular and far exceeded expected numbers. The Scots OER is being used by a wide range of people and institutions, in schools, in prison learning centres and by groups of retired people, some of whom were not allowed to speak Scots when they were in school. 40% of people accessing the course are based outwith the UK (that’s right autocorrect, I said ‘outwith’!) from Canada to Australia.

Scots speakers may enjoy learning about the role of the language in Scottish history and culture and explore reasons for its ‘lack of prestige’. If you’re new to Scots you’ll learn to understand spoken and written Scots in different dialects and can begin to build your vocabulary. Each part of the course covers 20 study hours and you can earn a digital badge on completion of both Parts 1 and 2.

Gie it a shot!

@Gill_ie

Action Lab on Open Education Policy Making: Open Scotland Update

This short update on open education developments in Scotland was recorded as part of the Action Lab on Open Education Policy Making led by Fabio Nascimbeni, Universidad Internacional de La Rioja, and Alek Tarkowski, Centrum Cyfrowe, at the OE Global Conference in Milan in November 2019.

Other resources shared during the Action Lab include:

  1. European Commission Report on Open Education Policies in all EU member states (2017) https://ec.europa.eu/jrc/en/publication/policy-approaches-open-education-case-studies-28-eu-member-states-openedu-policies
  2. OE Policy Forum report (2019) https://oerpolicy.eu/oe-policy-forum/
  3. Policy Registry of the OER World Map https://oerworldmap.org/resource/?filter.about.%40type=Policy&size=20
  4. Survey on Open Education in European Libraries of Higher Education by SPARC Europe https://www.surveymonkey.co.uk/r/8X3DFYW

UNESCO European Regional Consultation on OER Report

A guest post from Joe Wilson, reporting on the UNESCO European Regional Consultation on OER in Malta.

OER CosnultationsIt was a great privilege to be invited as one of 70 participants from 25 countries gathered in Malta to contribute to the UNESCO European Regional Consultation on Open Educational Resources in Malta. This to shape the inputs for the 2nd World OER Congress to be held in Ljubljana, Slovenia 18th-20th September 2017. I hope the remaining regional consultations for the Middle East/North Africa, Africa , Americas and the Pacific Region are as productive as our gathering. The consultation events are ably supported by the Commonwealth of Learning and funded by the William and Flora Hewlett Foundation. You too can take part in the consultation by completing the survey here: http://rcoer.col.org/surveys.html

The theme of the World OER Congress is OER for Inclusive and Equitable Quality Education; From Commitment to Action. This to move the global education system on from the Paris Declaration of 2012 calling on all governments to make a commitment to OER. The aim to use OER policies and practice to meet the United Nations aims of achieving a set of sustainable development goals for Education by 2030.

We were tasked with :

1. Reviewing the progress of OER in Europe since the World OER Congress 2012
2. To identify strategies for maintaining OER
3. Agreeing a set of action points to be presented at the next Congress in September

Our outputs providing strategies, examples and models for the creation of a sustainable open educational infrastructure and mainstreaming open educational resources will be fed into the Congress but will be published here as they are pulled together and there will be a collection of interviews from the consultation events published here.

I was invited as Co-Founder of Open Scotland and I carefully prepared our inputs with Lorna Campbell my co-conspirator and Scottish colleagues from the Association of Learning Technology before setting off.

I’ll share the key parts of my report here and some reflections from the group I worked with who were tasked to focus on the barriers to the creation, sharing, use and re-purposing of Open Educational Resources at a national level.

In terms of Scottish approaches, the formation of Open Scotland and the creation of the Open Scotland Declaration has positioned Scottish Education as thought leaders in building both grass roots support for open educational practice and for encouraging policy shifts at national and institutional level and this is still garnering Scotland and Scottish education with global recognition.

The OEPS project has produced some open assets that could do much to drive open practice across Scotland https://oepscotland.org/resources/open-courses/ While the Open University’s broader offering for learners http://www.open.edu/openlearncreate/ offers them access to a rich set of online courses and allows providers the opportunity to build their own courses on the OU platform.

There are some other green shoots around the UK. The continued healthy support across the community for conferences like #OER17 , the FELTAG coalition supporting blended learning and the sharing of developments. Some set backs too, it is hard as yet to see the new Jisc Content and App Store as a serviceable replacement for JORUM.

However, while Scottish Government investment has been made in the Open University led OEPS project and some large global institutions like Edinburgh University have taken up the challenge to embed both open educational resources and a broader set of open educational practices across their operations for the public good and some others notably Glasgow Caledonian University are forging ahead with policies that will support OER, momentum is slow.

Why is the case – these are my own thoughts on Scottish Landscape and updates the last review of Scottish activity from October 2016.

Some of the global arguments for the adoption of open educational practices and resources do not have the same traction in Scotland. Scottish Education is not a text book driven system in Universities, Colleges or Schools – so the economic case for the adoption of Open Textbooks or more open practice around the development and sharing of resources does not have the resonance it might have in other countries where national administration’s buy text books.

The levers in Scotland have to be around our life long learning system, our belief in education as a social good, open to all and around the social benefits of OER to all in the system.

Universities continue to conflate OER with lots of other policy initiatives and developments – We have a MOOC so we must be making and sharing OER ( rarely the case). We have an open research policy and we have policies and practices around open data. ( no realisation that OER is different). There are few formal staff development programmes around the creation, use and repurposing of OER and only a few policy levers to encourage their consideration.

Colleges – Recently regionalised and finding their feet have forgotten traditions of developing learning materials collaboratively and when they remember they tend to do this in closed communities as content clubs. If you do a dig into the public contracts Scotland you can see a growing trend over last six months for Colleges to buy large collections of commercial content. They are trying to make more courses available on line and playing catch up, by buying in the learning content. The entry level and CPD standards for lecturing staff are due to be refreshed but the current standards are weak around developing skills around embedding digital practice and make no mention of OER.

Schools – No real recognition that sharing learning materials is a good thing and to a degree still struggling with the notion that teachers create learning materials. In Scotland we have a superb platform in GLOW a Scottish Schools Intranet with excellent set of tools to support learning but it lacks a learning object repository it is hard to find materials inside GLOW and there is no coherent approach to adopting standard open licencing like Creative Commons. In terms of development there is the recently published Digital Learning and Teaching Strategy this encourages the development of digital skills in both initial teacher training and in teacher CPD for continued registration with the General Teaching Council for Scotland but it tends to focus on the use and deployment of technology and makes no mention of content creation or open educational resources.

Third sector and libraries – perhaps most progress is being made here. Libraries and museums are digitising their resources and releasing these into the public domain with open licences. Trade unions and third sector organisations realise that a sharing economy is the most effective way to support their stakeholders. Good signs here that the methods and approaches of the wikimedia foundation are being adopted.

Government, while the government has usefully made a significant investment in the OEPS Project, which it references in any enquiry about the progress of OER in Scotland, it still appears to view activity in this area as peripheral in meeting sectorial objectives.

The broad view of the administration seems to be that policy around open educational practices is not required as initiatives in this space are being driven out by Universities fulfilling their charitable and philanthropic traditions and that there is a lack of an evidence base around the benefits to learners that justifies a policy intervention.

The growing evidence base from other countries and global initiatives is counter to this view. A healthy open educational resource driven system needs both top down and bottom up support. The papers from this consultation and from the World Congress should allow an informed reappraisal of this position.

UNESCO European Regional Consultation on OER, Malta, February 2017

A further report on the Consultation is available from UNESCO here: Ministers, experts urge inclusive access and quality education through open educational resources

European Guidelines for the Validation of Non-Formal and Informal Learning

cover_3073_enCEDEFOP, the European Centre for the Development of Vocational Training, has recently issued the second edition of the European Guidelines for the Validation of Non-Formal and Informal Learning. These guidelines set out how validation of informal and non-formal learning could increase the visibility and value of learning that takes place outwith formal education, and support the transferability of skills across Europe. This work is particularly relevant at this point in time given increased migration and social inclusion challenges across Europe, where the recognition of informal and non-formal learning could support transitions into employment and other positive pathways for those without formal qualifications. According to the guidelines:

Validation can help combat unemployment by improving skills matching and social cohesion, and supporting the unemployed or those at risk of losing their jobs by enabling citizens to communicate the value of their skills and experiences to potential employers or when returning to formal education. Validation can also form part of the response to the current refugee crisis through identification and certification of migrants’ previous experiences, to support quicker and smoother integration into host countries. It can also play a major role in combating youth unemployment by making skills acquired through voluntary work, or during leisure, visible to employers.

A key objective of the earlier edition of these guidelines, issued in 2012, is that EU Member States work together towards national arrangements for validation by 2018.

What is particularly interesting about these new guidelines is that they place special emphasis on validation arrangements for education and training facilitated by open educational resources, and in addition, make specific reference to the use of badges with OER. For reference, the section that relates to OER is included below in its entirety.

One thing to note is that the guidelines’ broad definition of OER includes both MOOCs and open courseware and it is possible that this may point the way to developing a solution to address accreditation and validation for MOOCs. Furthermore, there could be an opportunity to build on the Scottish Open Education Declaration as a basis for developing validation policies within Scotland, given that it already promotes the development of a culture of openness around education and assessment.

With thanks to Grainne Hamilton of DigitalMe for summarising these guidelines and for highlighting the link to OER and the Scottish Open Education Declaration.


4.1.1. Validation and open education resources

The recommendation states that the knowledge skills and competences acquired through open educational resources should be addressed by validation arrangements: ‘The arrangements for the validation of non-formal and informal learning [which] enable individuals to have knowledge, skills and competences which have been acquired through non-formal and informal learning validated, including, where applicable, through open educational resources’ (Council of EU, 2012, p. 3, point 1).

The reference to open educational resources (OERs) in the recommendation reflects the rapid expansion of online learning opportunities, particularly promoted by higher education institutions. OERs are defined in the recommendation as ‘digitised materials offered freely and openly for educators, students and self-learners to use and reuse for teaching, learning and research; it includes learning content, software tools to develop, use and distribute content, and implementation resources such as open licences; OER also refers to accumulated digital assets that can be adjusted and which provide benefits without restricting the possibilities for others to enjoy them’ (Council of EU, 2012, p. 5, point d). OER may include ‘…full courses, course modules, syllabuses, lectures, homework assignments, quizzes, lab and classroom activities, pedagogical materials, games, simulations, and many more resources contained in digital media collections from around the world’ (7). Massive open online courses (MOOCs) and open courseware are examples of OERs.

OERs are seen as important supplements to traditional education and training programmes, reducing overall cost, increasing accessibility and allowing individuals to follow their own learning pace. MOOCs are seen as a way to deliver high quality (world- class) teaching to a broad group of learners.

For all these reasons it is important to consider how the outcomes of this learning can be appropriately documented and assessed and how current practices on validation can take them into account. Box 4 indicates some issues to be considered when linking validation and OERs.

Possible requirements for validation of OERs:

  • Learning carried out through OER must be described in the form of learning outcomes.
  • Where the OER brings with it some form of internal credit, for example badges, these must explained and documented in a transparent way encouraging trust.
  • Standards and/or reference points underpinning credits or badges must be clearly explained.
  • Arrangements for quality assurance underpinning OERs must be transparently presented.
  • Methods for assessment/testing must be transparently explained.

The outcomes of online learning have to be treated with the same care and degree of scrutiny as any other learning outcomes. Given the inevitable variation in quality of OERs, along with the varying success of learners to adapt to online learning, attention has to be given – at national, European and international level – to documenting, assessing and certifying the outcomes OERs. For them to be considered in validation, transparency is crucial. The learning experienced through OERs needs to be described through learning outcomes. The status of standards and testing arrangements, if these exist, need to be clear and available to aid validation. Web-based platforms that allow for recognition and assessment of specific skills require careful consideration and need to be compared to existing systems of validation to promote adequate quality assurance and allow for rationalisation of efforts.

Key questions regarding on educational resources

The following questions are important when addressing open educational resources:

  • Are methods for validating learning outcomes acquired through OERs the same as for learning outcomes acquired in a different way?
  • How are internal credits (e.g. badges) considered by validation?

European Guidelines for the Validation of Non-Formal and Informal Learning
http://www.cedefop.europa.eu/en/publications-and-resources/publications/3073